Privacy Policy

This Privacy Policy is effective as of November 2, 2026.

  1. Who We Are

voerddip.com is an online fashion store operated by NORTH VALLEY LLC, a limited liability company based in Texas, United States. This Privacy Policy explains how we collect, use, retain, protect, and disclose personal information when you visit our website, browse our collections, place an order, create an account, or contact our support team. NORTH VALLEY LLC is responsible for personal information processed through the website when it determines the purposes and means of that processing. For privacy questions or requests, contact support@voerddip.com.

  1. Information We Collect

Information you provide may include your name, email address, billing and delivery details, order information, payment transaction references, account details, and the contents of messages you send to customer support. Payment card information is handled by the payment service providers available at checkout. We do not intentionally store complete payment card numbers or card security codes.

When you use the website, technical information may be collected automatically. This may include your IP address, browser type and version, device characteristics, operating system, language and settings, pages viewed, time spent on pages, navigation paths, referring sources, and interactions with website features.

We may use cookies, pixels, tags, and similar technologies to operate the store, remember preferences, understand website traffic, measure campaigns, and support advertising activities where enabled.

  1. How We Use Information

We use personal information for legitimate business purposes and as permitted by applicable law. These purposes include confirming and fulfilling orders; processing payments; preparing, dispatching, and tracking deliveries; responding to customer inquiries; administering accounts; improving website performance and the shopping experience; understanding interest in our dress collections; sending marketing communications where permitted and subject to required consent or opt-out choices; detecting fraud; protecting our systems and customers; resolving disputes; and meeting legal, tax, and recordkeeping obligations.

  1. How Information May Be Shared

We do not rent personal information to third parties for their independent commercial use. We may disclose information to service providers that help operate our store, or to other parties where disclosure is permitted or required by law. Certain advertising or analytics disclosures may be considered a sale or sharing of personal information under some state privacy laws even if no payment is made.

  • Service providers: We may share relevant information with payment processors, ecommerce and hosting platforms, order-management providers, shipping carriers, logistics companies, customer support tools, and information-security providers. They may use the information only for authorized services and subject to applicable agreements.
  • Advertising and analytics partners: If advertising or measurement tools are enabled, limited online identifiers, device or browser information, and website activity may be disclosed to partners that help us measure campaigns or provide relevant advertising. This may include AppLovin. Its privacy practices are described at https://legal.applovin.com/privacy. We will provide and honor opt-out choices where required by applicable law.
  • Legal and safety disclosures: We may disclose information in response to valid legal process or government requests, or where reasonably necessary to protect rights, property, security, prevent fraud, investigate suspected unlawful activity, or address legal claims.
  1. Advertising and Privacy Choices

We may use cookies and similar technologies for advertising measurement or interest-based advertising. You can manage certain advertising preferences through the Digital Advertising Alliance at https://www.aboutads.info/choices, the Network Advertising Initiative at https://www.networkadvertising.org/choices, and the privacy settings on your browser or device. We do not knowingly use sensitive personal information or protected health information to target advertisements. Where required by law, we recognize applicable opt-out preference signals, including Global Privacy Control (GPC). Do Not Track browser signals may not be interpreted consistently by all services.

  1. Cookies and Consent

A cookie banner or similar consent tool may explain the cookies and tracking technologies used on our website and provide available choices. You can also restrict cookies through your browser settings, although doing so may affect functions such as saved preferences, account sessions, or checkout. Where consent is required by law, including for non-essential cookies for visitors in the EEA, United Kingdom, or Switzerland, we will seek consent before using those technologies. You may withdraw consent through available website controls or by contacting us.

  1. International Transfers

Personal information may be processed or stored in the United States or in other countries where our authorized service providers operate. When information is transferred internationally, we will use safeguards required by applicable data protection laws. Depending on the circumstances, these may include standard contractual clauses, adequacy mechanisms, or other legally recognized transfer arrangements.

  1. Data Security

We maintain reasonable technical, organizational, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. These safeguards may include secure data transmission, access controls, payment-provider protections, security monitoring, and internal procedures. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

  1. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, complete transactions, provide customer support, maintain business and tax records, comply with legal obligations, prevent fraud, resolve disputes, and enforce our agreements. Order and transaction records may be retained for legally required periods. Marketing preference records may be kept to honor subscription and opt-out requests. Analytics data may be deleted, aggregated, or de-identified when it is no longer reasonably needed, subject to legal requirements.

  1. Your Privacy Rights

Depending on where you live and which laws apply, you may have the right to confirm whether we process your personal information, request access to it, correct inaccurate information, request deletion, obtain a portable copy of certain information, opt out of targeted advertising or certain sale/sharing practices, limit specified uses of sensitive personal information, or appeal a decision on a privacy request. California residents may have rights under the CCPA as amended by the CPRA. Other state privacy laws may provide similar rights where applicable to our business.

Individuals in the EEA, United Kingdom, or Switzerland may also have rights to access, correct, erase, or restrict certain processing, request data portability, object to processing, and withdraw consent where processing is based on consent.

To exercise an applicable right, contact support@voerddip.com. We may request information reasonably necessary to verify your identity and authority. We will respond within the time required by applicable law, including any permitted extension or appeal process. You may also have the right to contact your state attorney general, the California Privacy Protection Agency, or another competent data protection authority.

  1. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under that age. If you believe a child has provided personal information without appropriate authorization, contact support@voerddip.com. We will review the matter and take steps required by law. We do not knowingly use children’s personal information for behavioral advertising in violation of COPPA or other applicable requirements.

  1. Third-Party Websites

Our website may contain links to third-party websites, applications, or services that are not operated by NORTH VALLEY LLC. We are not responsible for their content, security, or privacy practices. Please review the relevant third party’s policies before providing information or using its services.

  1. Policy Changes

We may update this Privacy Policy to reflect changes in our business, website features, data practices, or legal requirements. The revised version will be posted on this page with an updated effective date or other appropriate notice. Where required by law, we will provide additional notice or obtain consent before a material change takes effect.

  1. Contact Us

For questions, concerns, or requests relating to this Privacy Policy or our handling of personal information, contact support@voerddip.com.

Company Name: NORTH VALLEY LLC

Company Address: 5900 BALCONES DRIVE SUITE 100, AUSTIN, TX 78731, USA

EIN: 41-4081923

Entity ID: 806406297

Email: support@voerddip.com